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Is channelling your inner zombie the secret to sales success?

Adelaide’s parklands were swarmed by zombies on the weekend as the annual Adelaide Zombie Walk was held. People have told me that amid the sea of gashes, bruises and bandages, it was interesting to...

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What is the difference between the SA Ambulance Service and your business?

I hope you didn’t see the inside of an ambulance over the Australia Day long weekend. It is a place most of us never want to be but when we need to, we want to be there as quickly as possible. This is...

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Remember to say “I love you” before it’s too late

A client told me a story last week that prompted me to write this article. She said that she had felt neglected by a supplier for quite some time and as a result of that and other factors had moved the...

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Marketing the $7.00 Potato and 5 Tips for Adding Value

The other day I was wandering around Darling Harbour, Sydney and I witnessed something fascinating.  I saw potatoes being sold at $7.00 each. You must be thinking that these were some sort of imported,...

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Poor Internal Communication and an Adelaide Politician

Last week I ventured into one of my favourite restaurants on a relatively quiet Sunday night. As our table of six was being seated I mentioned that we would be joined by another group of five friends....

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Three Tips to use your Sales Process to Insult and Frustrate Prospects

Baker Marketing is in the process of moving office.  We have outgrown our current home and have found a lovely place that we would like to prepare for our team and clients. As a result, I am in the...

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3 Reasons to Mystery Shop Yourself

The other day I had an odd experience in an Adelaide supermarket.  I had stopped on the way to a friends house to pick up a small handful of allegedly vital ingredients.  Already late and now burdened...

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Terrifying US Cop Re-defines Branding and Brand Loyalty

This week I came across a new level of brand loyalty.  Ninensm World News reports that Louisiana based Lieutenant Clay Higgins (also known as Cajun John Wayne) has issued warnings via social media...

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Is Customer Service Important? Christmas Tree Farm Case Study

Are you still questioning whether Customer Service is important within your business..? Or maybe you have just never thought about it? I was again reminded of the importance over the weekend where I...

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